Support
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Getting started
What's in Brevé?
Guided audio journeys, a daily check-in, breathing sessions, ambient soundscapes, sleep sessions and a private journal.
Do I need headphones?
No, but sessions sound best with them.
Which iPhones does Brevé work on?
Any iPhone running iOS 26 or later.
Subscriptions and billing
How do I cancel?
On your iPhone, open Settings, tap your name, then Subscriptions, then Brevé. You keep access until the end of the period you've paid for.
How do I get a refund?
Apple handles all refunds for App Store purchases. Request one at reportaproblem.apple.com.
I got a new iPhone. How do I get my subscription back?
Sign in with the same Apple Account, open Brevé, and tap Restore Purchases in Settings. If iCloud sync was on, your journal comes back too.
Will I be charged when a free trial ends?
Yes, unless you cancel at least 24 hours before the trial ends.
Privacy and your data
Where are my check-ins and journal entries stored?
On your iPhone. If you turn on iCloud sync in Settings, they're also stored in your private iCloud, encrypted so only you can read them. Brevé has no accounts and no servers that hold your entries.
How do I export or delete my information?
In the app, go to Settings, then Your data. Your entries are only on your iPhone and in your own iCloud, so you're the only one who can export or delete them. For anything else we hold, like emails you've sent us, write to [email protected].
Does Brevé sell my data?
No. We never sell your information or use health and wellness information for advertising.
Apple Health
What does Brevé do with Apple Health?
If you connect it, Brevé can read your sleep data to tailor sleep sessions and save mindful minutes from your sessions. Connecting it is optional.
How do I disconnect Apple Health?
Open the Health app, tap your profile picture, then Apps under Privacy, then Brevé. Turn off any data types you no longer want to share.
Troubleshooting
A session won't play.
Check your internet connection, make sure Brevé is up to date in the App Store, then close and reopen the app. If it still won't play, send us a message.
My reminders aren't arriving.
Open Settings, then Notifications, then Brevé, and make sure notifications are allowed. A Focus mode such as Sleep or Do Not Disturb can also hold them back if Brevé is not on an exemption list.
Contact us
A person on our team reads every message. We reply within 2 business days.